Please let us know if for any reason your order arrives defective or is missing a item. We will re-pack and re-ship within 48 hours. To reach us, send a email to CustomerService@SistasSeekingPHX.com
We ship all orders within 2 business days of receipt. Shipping arrival times may vary due to location and COVID-19, but are generally received within 3-5 business days. Please contact us if you receive tracking information but your order is not received.
Because we cannot ensure the style/size required will be available by the time returned items come back to our Distribution Center, we are unable to accommodate exchanges after purchase being made due to style or size.